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Customer Success

WHO CAN BENEFIT FROM ASSIST?

eComm Coordinators

eComm Coordinators

Website Merchandiser

Website Merchandiser

Store Owner

Store Owner

 

HOW DOES AMBER ENGINE HELP CLIENTS SUCCEED?

We’re dedicated to enabling your success with an online knowledge center, a dedicated on-boarding team and tutorial videos. Each account is assigned a dedicated manager to collaborate on client needs and dedicated technical manager, offering field support, live support and continuous training opportunities.

 

Enablement

  • Knowledge Center

  • Continuous product updates

  • Dedicated on-boarding team


Account

  • Dedicated account manager

  • Guided on-boarding process

  • Collaborate on client needs


Technical

  • Dedicated technical manager

  • Direct field support

  • 1-on-1 support

  • Continuous training